TAGUM CITY, Davao del Norte, Jan. 22 (PIA) – The Department of Trade
and Industry will distribute ‘Timbangan ng Bayan’ (Community Weighing
Scale) to all local government units in this province starting later
this month until February.
Romy Castañaga, DTI-Davao del Norte provincial director, revealed
Wednesday that their office will be dispensing a weighing scale to each
of the cities and municipalities in this province, as part of their
Consumer Welfare program.
Castañaga said that the weighing scales will be placed in the public
markets, which will be supervised by the market administrator.
“These scales will be used by the consumers to check if they receive
the right and correct quantity of goods equivalent to the amount they
paid,” he said.
Castañaga said that if found out that there is a significant disparity
on the quantity given, the consumer can complain to the market
administrator and if found guilty, the vendor can be penalized depending
on the policies of the local government units.
He said
that the ‘Timbangan ng Bayan’ is part of the Ramdam Ka Ba ni Juan
project, which also provides the cities and municipalities with ‘Bantay
Presyo’ (Price Watch) Billboard.
Ramdam Ka Ba ni Juan is an initiative of the DTI to empower the consumers through various projects that uphold their rights.
Meanwhile, the DTI Davao del Norte also facilitated 28 consumer
complaints last year, which were mostly on service and product warranty,
deceptive sales and defective products.
According to the DTI 2014 report, 17 of the cases had undergone
mediation and were resolved thereafter; while the other 11 cases were
resolved immediately upon facilitation.
Delvin Santos of the DTI said that the other 11 cases were resolved
immediately upon notifying the seller, in which the company guarantees
refund or replacement of the said items.
“The other cases required mediation since there were no agreements
settled during immediate facilitation; these cases include companies
denying the accusations, among others,” he said. (PIA-11/Michael L. Uy)
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