DTI: Toyota issues special service campaign for its FJ Cruiser

DAVAO CITY, Mar. 2 – Toyota Motor Philippines Corporation (TMPC) has issued a special service campaign for the Toyota FJ Cruiser Steering Intermediate Shaft.

In a letter to Department of Trade and Industry (DTI) Undersecretary for Consumer Protection Group Victorio Mario A. Dimagiba dated February 3, 2015, TMPC said that this particular steering intermediate shaft of Toyota FJ Cruiser were produced from August 1 to 23, 2013 at their Japan Manufacturing Plant.

Lawyer Rommel Gutierrez, TMPC’s First Vice President for Government and Industry Affairs of its Corporate Affairs Group said the special service campaign covers six FJ Toyota Cruisers officially sold in the Philippines.

Due to the improper maintenance of welding equipment, the joint on the steering intermediate shaft assembly of the affected vehicles may have an inadequate welding. With this scenario, the weld joint might separate which may lead to loss of steering control.

“As a preventive measure, we will replace the steering intermediate shaft assembly with a new one at no cost to our customers,” Gutierrez said.

TMPC has committed to contact the affected customers through notification letters and invite them to bring their vehicles to authorized Toyota dealers for repair.

Meanwhile, DTI-Davao Region Officer-in-Charge Maria Belenda Q. Ambi said Dabawenyos who bought an FJ Toyota Cruiser may also contact the nearest DTI office should they have clarifications or some other concerns relative to this advisory.

In Davao City, DTI office is located at 2F Mintrade Realty Building, Monteverde Avenue corner Sales Street. They can be reached at (082) 224-0511. (DTI11/NCL/jmm)