Civil Service conducts ARTA Watch at BIR RDO 112- Tagum City

TAGUM CITY, Davao del Norte, March 26, 2015 - The Civil Service Commission Field Office-Davao del Norte (CSC FO-DdN), led by its Field Director Minda G. Ostique together with Ms. Reilee Jill Renee M. Villanueva, Senior HR Specialist, conducted an ARTA-Watch at the Bureau of Internal Revenue RDO 112 Tagum City on March 25, 2015.   

ARTA-Watch is a spot check being conducted by the CSC, usually during lunch time, with the purpose of checking the government offices’ compliance with the provisions of Republic Act No. 9485 otherwise known as the Anti-Red Tape Act of 2007, relative to the posting of the Citizen’s Charter, observance of the No Noon Break Policy, the Anti-Fixer Campaign, installation of the Public Assistance and Complaints Desk and provision of Courtesy Lanes to PWDs, elderly and pregnant women.  

The observations during the ARTA Watch were conveyed to Ms. Nelia B. Demalata, CPA, MMTM, Revenue District Officer and Ms. Daisy Franco, Assistant RDO of BIR RDO 112 of Tagum City.   The observations will also serve as a support mechanism to the Report Card Survey (RCS), a client-based survey, on the BIR RDO 112 compliance with RA 9485, as the Office is also set to be subjected to the RCS in the coming weeks.   (CSC DavNor)