Monday, June 1, 2015

DTI: Toyota issues special service campaign for its RAV4 vehicles



DAVAO CITY, June 1 – Toyota Motor Philippines Corporation (TMPC) has issued a special service campaign for the Toyota RAV4 Driver Airbag.

In a letter to Department of Trade and Industry (DTI) Undersecretary for Consumer Protection Group Victorio Mario A. Dimagiba dated 12 May 2015, Lawyer Rommel Gutierrez, TMPC’s First Vice President for Government and Industry Affairs of its Corporate Affairs Group, said that this particular Driver Airbags of Toyota RAV4 were produced from July 2003 until July 2005 at their Japan Manufacturing Plant.

He added that the special service campaign covers 2,651 RAV4 vehicles officially sold in the Philippines.

The Driver Airbag Inflator Modules may have increased potential for moisture intrusion over time, which could potentially make the inflator assembly susceptible in the event of an airbag deployment. An inflator rupture may result in metal fragments striking and may cause serious injuries.

“As a preventive measure, we will replace the Airag Inflator Module Assembly with a new one, at no cost to our customers,” Gutierrez said.

TMPC has committed to contact the affected customers through notification letters and invite them to bring their vehicles to authorized Toyota dealers for vehicle servicing.

Meanwhile, DTI-Davao Region Officer-in-Charge Maria Belenda Q. Ambi said Dabawenyos who bought a RAV4  may also contact the nearest DTI office should they have clarifications or some other concerns relative to this advisory.

In Davao City, DTI office is located at 2F Mintrade Realty Building, Monteverde Avenue corner Sales Street. They can be reached at (082) 224-0511. (DTI-11/NCL/jmm)

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