Tuesday, July 14, 2015

Toyota issues Special Service Campaign for Toyota, Lexus ABS Brake Actuator Assembly



DAVAO CITY, July 14 – Toyota Motor Philippines Corporation (TMPC) has issued a special service campaign for Toyota and Lexus ABS Brake Actuator Assembly.

In a letter to Department of Trade and Industry (DTI) Undersecretary for Consumer Protection Group Victorio Mario A. Dimagiba dated 26 May 2015, Lawyer Rommel Gutierrez, TMPC’s First Vice President for Government and Industry Affairs of its Corporate Affairs Group, said that these particular vehicles Toyota Alphard were produced from 22 January 2015 until 26 January 2015, while Lexus NX200t were produced from 18 December 2014 until 31 January 2015.

He added that the special service campaign covers 18 units of Toyota Alphard and 37 units of Lexus NX200t were officially sold in the Philippines.

An improperly shaped component inside the ABS Actuator Assembly may have been damaged during the press fitting assembly process, creating minute resin fragments. Fragments of the resin component may get stuck in the ABS Brake Actuator which may result in the delay of activation of oil pressure control of the ABS function which may cause the loss of vehicle stability.

“As a preventive measure, we will replace the ABS Brake Actuator Assembly with a new one, at NO COST to our customers,” Gutierrez said.

TMPC has committed to contact the affected customers through notification letters and invite them to bring their vehicles to authorized Toyota dealers for vehicle servicing.

Meanwhile, DTI-Davao Region Officer-in-Charge Maria Belenda Q. Ambi said Dabawenyos who bought a Toyota Alphard or a Lexus NX200t vehicle produced during said period may also contact the nearest DTI office should they have clarifications or some other concerns relative to this advisory.

In Davao City, DTI office is located at 2F Mintrade Realty Building, Monteverde Avenue corner Sales Street. They can be reached at (082) 224-0511. (DTI-11/NCL/jmm) 

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